So I contacted Poulsbo RV about their service before the sale and what we experienced and here is the e-mail I got back....Seems Poulsbo feels people shopping around is "Just wasting their time"
Hello my name is David, how may I assist you today?
David Williams
Poulsbo RV | Internet Sales
Me:
David Williams David.Williams@poulsborv.com
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So, do you plan on purchasing? Or just going from lot to lot?
David Williams
Poulsbo RV | Internet Sales
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My Answer
You
obviously did not read the Blog. We are planning on purchasing an rv.
but Customer service before and after the sale is important to me and
others. Your store in Everett. is not providing one of these... Your
questions are just an example of what I mean.....
Instead of
asking if I plan to purchase.. or just go from lot to lot.. you might be
asking your staff why did we not provide a good service before the
sale.. and how can we make your experience better
Poulsbo is out
as a sales portion of our buying an RV. we are going to other lots and
if we find great PRE-sales customer service we will think about buying.
and the process we go thru will determine the sale
Poulsbo RV Reply
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We
give great service to customers that plan on purchasing not time
wasters and tire kickers. Please stopping wasting our sales staff’s
time with silly emails. Just by one from someone and go enjoy
yourself. You are way over complicating this process.
David Williams
Poulsbo RV | Internet Sales
OVER COMPLICATING THE PROCESS.??????.. WE ARE SPENDING OVER 100,000.00 ON MOTOR HOMES AND IF WE WANT TO SHOP AROUND AND FIND THE ONE WE LIKE AND MAKE SURE WE GET GREAT SERVICE THAT IS OVER COMPLICATING THE PROCESS??????
I LIKE KICKING THE TIRES, WHO KNOW ONE AT POULSBO MIGHT GO FLAT WHEN YOU KICK THEM, MAYBE WASTING MY TIME AT POULSBO IS A WASTE OF TIME ...
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