Well I Know every one thinks I only post things negative about things.
Well I have always been to Big O in either Lynnwood or Lake Stevens for service or tires for my cars. and up until today i believed in their "customer Service" but today I found out that is not there any more...
So I went to Big O in Lake Stevens in Frontier Village, that that used to be run by a lady named Sarah
who believed in Customer service, Now I know Covid paranoia has taken this world by a storm and that people are being careful, However, when I take my truck to the place I purchased it they have a clean waiting room, and they keep it clean, i know Big O, is smaller dealership, BUT with no other customer in the building, making a person sit in the rain to wait for new tires to be put on is in human.
So if you are looking for new tires, I would highly recommend you stay away from Big O.. in Lake Stevens, until their Manager and new owner gets the customer service down..
